For changes or cancellations of an order, please call our customer support team at phone number +386 2 252 70 78 or +386 40 708 388.
Change of items in the order
- The option you have is to cancel the order entirely and place a new order for all items.
Change of payment method
Changing the payment method is not possible. The order must be canceled and a new one placed.
Change of delivery date and method
Unfortunately, you cannot change the delivery method for a submitted order. This means that the order must be canceled and a new one placed.
If the agreed delivery date does not suit you (customers are informed of the delivery date by email), you can arrange a different delivery date with our team by calling +386 2 2527078. When placing your order, you have the option to write your preferred delivery date in the Note field.