In the online store www.eaelektronika.com , My Account allows you quick and easy access to your order information. As a registered user, you have access to various data. You can check the status of your order or (if still possible) change your personal information and billing/delivery addresses under Edit your information. Under Change password you can modify your current password and manage your personal details and addresses.
1. MY ACCOUNT
- Edit account information
Here you can update personal data, email address, and phone number.
- Change password
Here you can change your existing password.
- Edit your information
Here you can add or edit delivery and billing addresses.
- GDPR tools
Here you can manage everything related to your personal data.
- Edit your wishlist
Here you can manage your wishlist.
2. MY ORDERS
- View your order history
Access all submitted orders. All orders are organized by date. Each order has its own number, which can be used for easier communication with EA ELEKTRONIKA d.o.o. customer service and item identification during personal pickup. The list shows ORDER ID, CUSTOMER (first and last name), order status, order value, and date.
In the Order Overview, on the right side of each order, there is an EYE ICON. If you click on the EYE ICON, the order details will appear. Inside each order, you can see all information provided when ordering: billing address, delivery address, payment method, product name, ordered quantity, and price. In the “ORDER HISTORY” section, you can also check where your order currently is and its status (In preparation, Sent, Completed, Canceled).
3. NEWSLETTERS
- Subscribe / unsubscribe to newsletters
Here you can subscribe or unsubscribe to newsletters.
If you wish to delete your account or if, despite the above information, you have difficulties ordering or accessing information about your purchase, please contact us below:
Contact for information and customer support
- E-mail: narocila@eaelektronika.si
- Phone: +386 2 252 70 78 (Mon–Fri from 8:30–12:30)
- Phone: +386 40 70 83 88 (daily from 9:00–19:00, except holidays)
Phone orders
You can also place your order by phone. Call us at +386 2 252 70 78 or +386 40 708 388. We are available every day from 9:00 to 19:00, except holidays.