How to place an order
Ordering from EA ELEKTRONIKA is simple. Our online store is available 24 hours a day. Select the products you need, review your shopping cart, enter the required delivery and customer information, choose the available delivery and payment options, and confirm your order.
Choose a product
Browse the store using categories, search or product pages. On each product page you can review the product description, price and current availability information.
When you have selected a product, choose the required quantity and click Add to Cart.
Review your shopping cart
Open the shopping cart to review the products you have added.
Before proceeding to checkout you can change quantities, remove products or continue shopping.
Enter your details
At checkout, enter the information required for processing and delivering your order.
If you already have an EA ELEKTRONIKA customer account, you can sign in using your existing account details. Customers can also place an order without creating an account.
Select delivery
Select the available delivery option and check the delivery address carefully before continuing.
Our delivery partner for shipments within Slovenia and to supported European destinations is GLS.
Select a payment method
Choose one of the payment methods available for your order. Depending on the order and delivery method, available options may include:
- online card payment via Stripe,
- cash on delivery via GLS,
- bank transfer based on a quotation or proforma invoice,
- payment when collecting the order at our store.
Review and submit your order
Before submitting the order, check the selected products, quantities, prices, customer details, delivery address, delivery option and payment method.
Complete the checkout by clicking the final Order with obligation to pay button.
What happens after you place the order?
After the order has been successfully submitted, you will receive an order confirmation at the e-mail address entered during checkout.
We then review the order and the availability of the ordered products and begin processing it.
Registered customers can also view their order history and the current status of their orders in My Account → Orders.
Product availability
Product pages display information about current stock and availability. Depending on the product, the status may indicate that the item is in stock, temporarily unavailable or expected to become available later.
Products that are in stock are prepared for dispatch as quickly as possible. If an unexpected availability or delivery problem occurs after you place the order, we will contact you.
Order comments
During checkout you can use the order-comment field to provide additional information relating to your order.
Order comments are intended for information relevant to order processing or delivery. Where appropriate, we can forward useful delivery information to GLS; however, fulfilment of special delivery requests depends on the courier's delivery process and cannot always be guaranteed.
Order status
Registered customers can follow their order status through their account. The exact status displayed depends on the stage of order processing.
Need to change an order?
If you notice an error after placing the order or need to provide additional information, contact us as soon as possible.
Once an order has entered the packing or shipping process, changes may no longer be possible.
E-mail:
narocila@eaelektronika.si
Telephone:
+386 40 708 388
Useful information before ordering
For full details about delivery, payment and contractual conditions, see the relevant information pages:
Need help placing an order?
If you experience a problem during checkout or need assistance with a product or order, contact EA ELEKTRONIKA:
E-mail:
narocila@eaelektronika.si
Telephone:
+386 40 708 388